Inbound Communication

Inbound Email Auto-Responder

Every inbound inquiry gets a specific, contextual reply within minutes, around the clock.

Your inbox receives the same handful of questions every day. This automation reads each email, works out what the sender needs and sends a specific reply from your address. High-value or complex queries are flagged and routed to you for a personal answer.

The once-off fee covers setup, integration and one round of template refinement. The monthly fee covers hosting, monitoring and one template update per month.

What is included

  • AI reads and classifies each inbound email by intent
  • Sends a personalised reply using your approved templates and tone
  • Routes complex or high-value inquiries to your inbox for manual follow-up
  • Integrates with Gmail, Outlook, or any email provider via Make.com
  • Monthly review of response quality and template updates

Best for

Service businesses that receive high volumes of inbound inquiries and lose leads to slow response times.

How it works

  1. We audit your last 30 days of inbound emails to map intent categories and build your response templates.

  2. We deploy the automation in a staging environment, test it against real emails, and get your sign-off before going live.

  3. The responder runs continuously. You receive a daily digest of all replies sent and any emails flagged for manual review.

Book a discovery call

We confirm the fit, the scope and the start date on the call.

Book a discovery call