Work

Work that is running in real businesses.

The clients are a policy research institute, a bridging finance house, an architecture practice, property agencies and a maintenance contractor. Every build was quoted before the work started and delivered at that fixed price.

Projects

Institute for Security Studies

Policy research

Country reports drafted from verified data

The problem

Researchers rebuilt the same report structure by hand for every country before the real analysis could start.

How it was resolved

An assistant drafts each country report from the institute's own data, with every figure traceable to its source, inside the Google Docs the researchers already work in.

  • Time saved The scaffolding of a report arrives as a draft, so researchers spend their hours on the analysis.
  • Quality Every number in the draft traces back to a verified data pack.
  • Convenience Runs on the institute's own accounts and tools. Nothing to learn and nothing that depends on Paicer.

Taurus Capital

Bridging finance

Compliance checks done before the officer opens the deal

The problem

Every deal needed a compliance officer to pull the supporting documents and cross-check them, field by field, against what was captured in the CRM. About an hour per deal.

How it was resolved

An automation reads the documents, compares them with the CRM record and writes a pre-check report to the deal, with every discrepancy flagged and the reason given. The officer reviews a report instead of five documents.

  • Time saved An hour of cross-checking per deal becomes a review of one report.
  • Quality Every field is checked, every time, with a confidence score against it.
  • Convenience The report is attached to the deal record and the compliance officer is notified. It runs in the client's own systems.

LEMEG Architects

Architecture

Tender submissions that start from a populated draft

The problem

Every government tender asked for the same firm directory, the same staff details and a fresh cover letter, assembled by hand under a deadline.

How it was resolved

A tender assistant prepares the directory, collects the architects' details and drafts the cover letter, so the practice reviews and finishes a draft instead of starting from a blank page.

  • Time saved The repeated assembly work is gone from every submission.
  • Quality The same complete, consistent submission every time, whoever puts it together.
  • Convenience The practice's own staff were trained on it and run it as part of their operations.

PropBureau

Residential property

Rental enquiries answered the moment they arrive

The problem

Listing enquiries were answered by hand, and an enquiry left waiting went to whichever agency replied first.

How it was resolved

Every enquiry gets an immediate reply from the agent's own address, with a WhatsApp link and a request for the details needed to move the rental forward.

  • Money made No enquiry is missed, whatever the hour, so fewer prospective tenants go elsewhere.
  • Time saved The agent joins a conversation that has already started instead of typing the same first reply.
  • Convenience Runs on the agency's own mailbox. The same build has since gone to three more agents.

ANT Projects

Plumbing, electrical and handyman services

An inbox that only shows real quote requests

The problem

Website quote requests landed in the owner's inbox unread alongside everything else. Each needed the same first reply, and the ones that never answered stayed there.

How it was resolved

A filter inside the business's own mail platform answers each request, asks for the detail a quote needs, files the original and leaves only real replies unread.

  • Time saved The first reply is written once, not once per enquiry.
  • Convenience Every unread email is a person who answered and wants a quote.
  • Money saved Built with mail rules. No subscription, no AI, nothing to host.

Training and talks

Training is part of the service.

Automation only pays off when people use it well, so Paicer teaches as well as builds. Four formats, one example of each.

Corporate training

A half day or full day on site for the whole office, built around the work people already do. Everyone leaves with something running on their own desk.

Example

An AI foundation day for the engineers at Advansys, an industrial automation firm.

Individual training

One person, one desk, a session every couple of weeks. You drive the tool on your own work and Paicer sits next to you.

Example

Ongoing sessions with a director at Erasmus Steyn, an audit and accounting firm.

Conferences and talks

A talk or seminar for a professional body or an industry event on where AI fits in a practice, and where it does not.

Example

An online seminar for more than 500 architects at SAIAshare#47.

Course facilitation

A day or a module inside another organisation’s programme, for a university or a training provider, pitched at the level of the room.

Example

Practical AI, a beginner workshop, as day one of the Supplier Development SHIFT programme at Enterprises University of Pretoria.

In their words

What clients say

The African Futures team at the Institute for Security Studies has enjoyed working with Paicer on our automated report writing tool project. Kobus, the owner, has been super responsive and accommodating to our many requests and alterations, and the tool he produced is directly in line with our needs. We especially appreciated his putting our objectives and needs first and constantly aiming to create solutions that best serve our goals, even if it meant he had to do extra work. The tool has already improved our productivity considerably, and we look forward to developing it further down the line.

Jacobus du Toit McLachlan

Researcher, Institute for Security Studies

Paicer brought a high level of technical expertise, professionalism and innovation. Their ability to listen closely and proactively offer smart, scalable solutions was invaluable. The system is now a core part of our operations.

J. Huyser

Office Manager, LEMEG Architects

Paicer's automation has completely transformed how I handle inquiries. I no longer waste time on repetitive emails. Responses go out instantly, keeping clients engaged and boosting my efficiency.

D. de Lange

Principal Agent, PropBureau

This is an excellent and highly professional service! The email automation has significantly improved my response times and ensures I never miss a potential client. The customization options make it easy to tailor responses, and the integration has been seamless. Highly recommended!

C. Louw

Property Principal Group

Tell us what your firm still does by hand.

A 20 minute discovery call. You describe the work, we say whether automation fits and what it would take. There is no charge and no obligation.

Book a discovery call